Share the responsibility of safety.
If you observe someone in your area that you do not recognize, approach the person and ask if you can assist them. If they claim to be an employee, politely ask to see a building passcard. If they claim to be a visitor, then walk them over to the receptionist where they can be signed in.
If the person is unable or refuses to produce a passcard, or should you feel uncomfortable approaching the person, please do not hesitate to report the situation to Commerce Court Security by calling 416-364-6366.
It should be noted that while Security is conducting their investigation, some elevators may be temporarily removed from service to assist with locating and identifying the person.
Protecting Personal Property and Valuables
Commerce Court is a very safe and secure complex; however, it is a quasi-public venue which is open to tenants and authorized visitors alike. As such, we strongly recommend that items of a valuable nature such as jewellery, wallets, purses, money, etc. always be kept either on your person or locked within your work area (in a desk or filing cabinet).
When to Contact Security
It is important that you immediately notify Commerce Court Security & Life Safety Services in the case of any emergency which occurs within the complex. Security personnel are trained to respond quickly anywhere within the complex, providing an effective first response to any emergency and/or criminal situation which occurs.
- If you are reporting an emergency requiring police, fire and/or EMS response, please call 911 first and then call us.
- For all other types of emergencies (suspicious person, smell of smoke, etc.), please call us first at 416-364-2050.
- Non-emergencies should be reported to our 24/7 Security non-emergency line at 416-364-6366.
- General enquiries of a non security or safety manner should be directed to our 24x7 Tenant Services Hotline by calling 416-364-4110.